How to identify DirectX Feature Level on your Windows computer system

Note: This article is for Windows only. If you need to check if Smaart is supported on a specific Mac device, please email support@rationalacoustics.com and provide a system report for further assistance.

Before installing Smaart, it's best to confirm what level of DirectX your system supports. If you computer does not meet the minimum system requirements, you may end up with an error message like this:

Otherwise, Smaart may experience rendering issues or not even open at all and crash when opening the program for the first time.

To identify the supported DirectX Feature Level on Windows:

• Search for or Run DxDiag (DirectX Diagnostics Tool)
  If you're asked to check if drivers are digitally signed, click "No"
• Switch over to the Display tab
  If you have multiple monitors or graphic cards in your system, you may see several tabs
• Locate where it says Feature Levels on the Drivers portion to the right

While the above Nvidia graphics card does support DirectX 12, it only supports Feature Level 11.0 -- this means graphical errors and/or crashes may still occur

The above Intel graphics card fully support DX12 with Feature Level 12.1 -- Smaart should be fully compatible with this one

While both cards in this example setup support DirectX 12 (see 1), the Intel card supports Feature Level 12.1 while the Nvidia card only support 11.0 (see 2). Therefore, the Intel card would fully support the current version of Smaart while the Nvidia card may run into issues (or might not even work with Smaart).

In these situations, where one card would support Smaart but the other wouldn't, please visit this article for steps on how to force Smaart to run off a specific GPU.

To receive the best performance with Smaart, please also ensure that the graphical drivers are fully up-to-date on your system.

If you are still unsure whether your device will support the Smaart 9 platform, please try downloading and running the Demo version