Cannot import or export files

There is a known issue when trying to import or export a file from within Smaart where the file browser window will not appear at all. This is caused by a corrupt configuration file, where it contains a directory path that either cannot be accessed or does not exist.

To resolve this issue, you will need to restore to a default configuration. This is done within Smaart by navigating to File > Manage Configurations and selecting "Restore Defaults". Please note that this will require you to reconfigure your IO and Measurement configs, but this will not clear your Data Bar nor will it delete any of your saved files.

If you are still unable to import or export, please contact [email protected] for further assistance (please make sure to include your Smaart version and operating system).