Dropdown list menus are unresponsive

Created by Casey Guli, Modified on Thu, 15 Jun, 2023 at 12:00 PM by Casey Guli

Dropdown list menus are unresponsive


On some older versions of Smaart 7 running on MacOS, some drop-down list menus within the program may become unresponsive. This issue seems to be caused by a system preference setting that automatically shows and hides the menu bar towards the top of the screen.


To resolve this, please navigate to System Preferences > General and uncheck the option "Automatically hide and show the menu bar".

You do not need to change any other settings to mirror this screenshot; only change the highlighted option



You may need to restart Smaart for the change to take effect. If issues persist, please submit a support ticket.

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