Where are the configuration files stored with Smaart v7 and v7 Di?
Unlike the newer versions, Smaart v7 and v7 Di save their configuration files to a hidden folder. If you need to access them for any reason, such as backing them up or deleting them to resolve certain issues, you can find them in the following directories:
Windows - C:\Users\<your_username>\AppData\Roaming\Smaart\Config
MacOS - (MachintoshHD)/Users/<your_username>/Library/Smaart/Config
Both the "AppData" and the "Library" folders might be hidden by default; if you don't see them immediately, please follow these steps to show them:
For Windows, navigate within File Explorer to the View tab (top menu) and check the box next to "Hidden Items"
For MacOS, click within the Finder window and press Command + Shift + Period (.)
To Contact Rational Acoustics Support:
Submit a Ticket Here or Email us at Support@RationalAcoustics.com.