Migration utilities such as Time Machine, Acronis, and Migration Assistant are generally not supported by Smaart's licensing system. Because of this, it is very important you leave Smaart activated prior to migrating your files to a new computer or hard drive. If you start Smaart on the new hard drive/computer and encounter an Error 523, please see our article on resolving this error here.
Once the migration is complete, and if you still have access to the old hard drive or computer, you can open Smaart on the old machine and utilize the "deactivate" feature (File > About > Deactivate this Installation) to free up the license seat. If this process is unsuccessful, or you no longer have access to the machine, send us an email and we can remove the old installation from your license for you.
It is imperative that Smaart is not deactivated prior to the migration. Doing so can cause the license to become corrupted and thus require our assistance every time you wish to activate/deactivate on that particular machine.
Disc Imaging and Cloning
The license system in Smaart is not designed to support cloning or disc imaging, and so Smaart must not be installed on the drive being cloned. If you need to install Smaart on computers that will be imaged, DO NOT run the installer on the master image. Instead, place the installer somewhere convenient on the master image and only run it on the target machines after they have been imaged. This will insure that all computers are properly activated with Smaart and will prevent license corruption from occurring.