Frequently Asked Questions

What are the system requirements for Smaart? ------------------------- Smaart is available for both the Windows® and macOS® operating systems. Besides the obvious OS differences, the two versions are exactly the same in functionality, look and operation. Below are the minimum hardware / OS requirements for the latest version of Smaart. System requirements for legacy versions of Smaart can be found here (https://support.rationalacoustics.com/156034-What-are-the-system-requirements-for-Smaart-...

What are the recommended audio interfaces and measurement microphones for use with Smaart? ------------------------- Smaart will work with any audio I-O device that uses Wav/WDM (Windows), ASIO (Windows) or CoreAudio (MacOS) device drivers, so long as those drivers are compatible with the OS version you are running. It is up to the hardware manufacturer to ensure that the device is compatible with the most recent version of Windows or MacOS, so make sure you check their driver information wh...

Why can't I log in to my license management account? ------------------------- If you're having problems accessing your license management account, please follow the steps below. - Ensure that you are at https://my.rationalacoustics.com (http://my.rationalacoustics.com/) and that you are not trying to log in at a different web address. Store accounts (https://www.rationalacoustics.com/account/login) and license management accounts accounts are completely separate. - Double-check...

Is Smaart compatible on Apple Silicon devices? ------------------------- Yes, the latest version of Smaart (all editions) is compatible with Apple Silicon CPUs (M1, M2, etc.)-based computers natively! During our compatibility tests, we observed no appreciable difference in performance when running Smaart on an M-Series Mac compared to previous-generation Intel-based Macs of similar models. Important!! As always, it is critical that you ensure your audio device has Apple Silicon compat...

Can I try Smaart before I buy it? ------------------------- The most recent versions of Smaart Suite, LE, and SPL can be downloaded as a free (one time) 30-day trial from our website here: https://www.rationalacoustics.com/pages/demo-main-page The Demo timer will begin when the program is opened for the first time. If you run into any issues when using the Demo, please contact us using the links below. ------------------------- To Contact Rational Acoustics Support: Submit a Ticket He...

How do I update Smaart? ------------------------- As long as "Automatically Check for Updates" is selected in the Smaarts preferences, when an update is available (and your computer is online) the update will show up when you launch Smaart. We recommend you close all other program windows before updating. Otherwise, simply open Smaart and click File > Check for Updates. If your computer is not online, you can download the most recent installer from within your license management accoun...

Where can I download the installer for Smaart? ------------------------- Once a Smaart license has been registered to an https://my.rationalacoustics.com Smaart license management account, the license code will appear on the Home page (the "Software Licenses" tab). Clicking on the license will bring up its Details page, including the version-specific installer links for both Windows and MacOS operating systems. These installers can also be found in the "Downloads" tab; if you own the latest ...

Will Smaart do 'This'? ------------------------- Smaart can do a lot of things. It's used for measuring sound reinforcement systems, evaluating public address systems, analyzing room acoustics, industrial vibration analysis, and there are many uses that we don't even know about! Chances are good that Smaart will be a valuable tool in any kind of sound measurement process. Don't take my word for it though, search through any of our online documentation for a specific feature, or download...