Smaart Support Portal

How to identify DirectX Feature Level on your computer system ------------------------- Before installing Smaart, it's best to confirm what level of DirectX your system supports. If you computer does not meet the minimum system requirements (https://support.rationalacoustics.com/161033-What-are-the-system-requirements-for-Smaart), you may end up with an error message like this: Otherwise, Smaart may experience rendering issues or not even open at all and crash when opening the program fo...

License Management & Ownership FAQs ------------------------- When setting up your Smaart license management account, and registering a Smaart license, it is important that you consider your account type and contact / log-in details carefully because once a license is registered to an account, whoever is listed as the account owner is considered the registered owner of any/all licenses in that account. Only the registered email for the account will be able to receive password reset request ...

Smaart User Guides Smaart Version 9 - Smaart LE User Guide (https://downloads.rationalacoustics.com/documentation/smaart-v9/Smaart_LE_v9.1_User_Guide.pdf) - Smaart Suite/RT/SPL User Guides Coming Soon Legacy Software Products - Smaart v8 User Guide (https://downloads.rationalacoustics.com/documentation/smaart-v8/Smaart-v8-User-Guide.pdf) - Smaart v7 User Guide (https://downloads.rationalacoustics.com/documentation/smaart-v7/Smaartv7UserGuide.pdf) - Smaart v6 User Guide (htt...

What's new in Smaart v9.x? ------------------------- Smaart v9.1.4 Release Notes Released March 21st, 2023 Suite - Disallowed forward slash and backslash in various name input fields - Fixed a bug that triggered a “Runtime error” on some Windows computers - Fixed a bug where the Skin selection from saved configurations was being ignored - Fixed a bug where Traces captured through the Client Window had the wrong name - Fixed a bug where some captured average...